The COVID -19 pandemic has led to demand destruction in excess of 90% for the tourism and hospitality sector which employs nearly 4.5 Crore people; provides livelihood to around 16 crore people, and contributes 9% to India’s GDP. A recent study by McKinsey identified Airlines and Hotels as the worst impacted sector in India; with around 75% output decline in Q1 FY21 vs. Q4 FY20. Also, hotel sector features in the list of strained sectors on Debt Service Coverage Ratio. The Revenue loss to the hotel’s industry is expected to be to the tune of Rs. 90,000 crore in the year 2020.
While the RBI has announced an immediate term to avert the crisis by allowing relief on Loan moratorium on interest and principal repayment for 3 months (later extended to 6 months but that will only help the industry to survive in the short term which may not suffice for revival and subsequent thrival of Indian hospitality which has attained great heights globally for its service standards. On behalf of the Indian hospitality sector, the Hotel Association of India (HAI) has been recommending more relief measures for the survival, revival, and thrival of the sector to the mutual advantage of the Industry, the RBI and the national economy.
Hotel demand has been extinguished as it is highly discretionary. This has been exacerbated by the absence of air travel, corporate restrictions, cancelation of holidays, state lock-downs and imposition of quarantine on travellers , 70% of the hotel’s costs are fixed in nature, mostly towards payroll expenses and Government levies, Hotels are capital intensive with a long gestation whereas debt offered is typically short term and high cost rendering the sector highly sensitive to demand destruction, The negative outlook on the industry has made it unattractive for lenders leading to a liquidity crunch and increased rates of interest to cover for the perceived risk.
The hotel industry is now solely focused on survival and has been requesting the RBI to extend more proactive support. The current debt levels in the organized part of the industry (which is less than 10% of the total) stands at ₹45,000 Crore. Unfortunately, an immediate term solution will only defer the crisis as what is needed is a longer-term solution spanning the next 24-36 months which solves for both stakeholders: the borrower (unable to pay the interest and principal for the foreseeable future) and the lender (loans becoming NPAs).